At Amare, we strive to provide high-quality products and a satisfying shopping experience. If you encounter any issue with your order, please review our refund policy below.
Eligibility for Refund
Refunds are only applicable in the following cases:
The product received is damaged or defective
You received the wrong product
The product is missing from the package
To be eligible for a refund:
The request must be raised within 7 days of delivery.
The product must be unused and in its original condition.
All original packaging, tags, and invoice must be intact.
Proof Required
To process a refund request, customers may be required to provide:
A clear unboxing video showing the issue
Photos of the damaged or incorrect product
Order number and invoice details
Requests without proper proof may not be approved.
Refund Process
Once your request is approved:
Our support team will review your request.
If required, we may arrange a product return pickup.
After the product is received and inspected, the refund will be processed.
Refund Timeline
Refunds are typically processed within 7–10 business days after approval.
The refund will be issued to the original payment method used during purchase.
Non-Refundable Cases
Refunds will not be applicable in the following situations:
The product has been used, worn, or damaged after delivery.
The request is made after the allowed timeframe.
The product is returned without original packaging or invoice.
Contact Us
If you need assistance with a refund request, please contact our support team with your order number and product details. Our team will guide you through the process and help resolve your issue as quickly as possible.